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Service commitment:
The service specialist received feedback from the customer and provided handling suggestions within 10 minutes. For those who need to arrive on-site, it takes 8 hours to arrive in provincial capital cities, 16 hours to arrive in secondary cities, and 24 hours to arrive in remote cities
The company has sufficient inventory of various product accessories and can provide you with genuine accessories at reasonable prices in a timely manner
Each product of the company has a unique factory number. For each numbered product, there is comprehensive documentation available, which can provide lifelong maintenance services and accessories for each product
Every customer complaint handled will have a comprehensive record and archive of the reasons for the problem, the handling methods, and the results, which will be permanently saved
The company will regularly visit customers to solicit their opinions and suggestions; Continuously improving products and services